Terms of Service

Last updated: June 5, 2026

1. Acceptance of Terms

By accessing and using GenuineKeys365 ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms of Service, please do not use our website or purchase our products.

2. Service Description

GenuineKeys365 is an independent reseller of genuine Microsoft software licenses. We provide product keys and digital downloads, including:

  • Windows 11 and Windows 10 product keys (Home, Pro, Enterprise)
  • Microsoft Office 2021, 2019, and Microsoft 365 licenses
  • Windows Server, SQL Server, Visio, and Project licenses
  • Visual Studio and third-party security software keys
  • Instant email delivery of your license key after purchase
  • Activation support for all products we sell

3. User Obligations

By using our service, you agree to:

  • Use each license key in accordance with Microsoft's applicable licensing terms
  • Provide accurate contact and payment information at checkout
  • Not attempt to fraudulently reproduce, duplicate, or resell purchased keys as your own
  • Comply with all applicable laws and regulations
  • Not use our website to engage in any illegal or fraudulent activities
  • Keep the license keys delivered to you confidential

4. Account Registration and Payment

To purchase from us, you provide your order and payment details at checkout. Payment terms:

  • One-time payment per license purchased
  • No automatic renewal or recurring charges
  • All prices are in US Dollars (USD)
  • Your license key is delivered by email once payment is confirmed

5. Service Availability

While we strive to keep our website and order delivery available at all times, we do not guarantee uninterrupted access. Our website may be temporarily unavailable due to:

  • Scheduled maintenance
  • Technical issues beyond our control
  • Internet service provider problems
  • Force majeure events

6. Content Disclaimer

GenuineKeys365 is an independent reseller and is not affiliated with, endorsed by, or sponsored by Microsoft Corporation. Windows, Office, and other product names are trademarks of their respective owners and are used for identification purposes only. We source genuine keys through legitimate channels; customers are responsible for using each license in accordance with the software publisher's terms.

7. Termination

We reserve the right to suspend or terminate your account at any time if:

  • You violate these Terms of Service
  • You engage in fraudulent activities or payment fraud
  • You initiate abusive or fraudulent chargebacks
  • You attempt to fraudulently duplicate or resell purchased keys
  • We are required to do so by law

8. Refund Policy

We offer a 30-day money-back guarantee on eligible orders from the date of purchase. For full refund policy details, please see our Refund Policy page.

9. Limitation of Liability

GenuineKeys365 shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use our products or website. Our total liability shall not exceed the amount you paid for the product in question.

10. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting. Continued use of the service after changes constitutes acceptance of the modified terms.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

12. Contact Information

If you have any questions about these Terms of Service, please contact us:

  • Email: support@genuinekeys365.com
  • WhatsApp: Available via floating button